Terms of use

Road to Permit · Version of 28 October 2026

1. About these terms

These terms are an agreement between you and Cloud Connected sp. z o.o., pl. Doktora Edwarda Łuczkowskiego 9, 22-100 Chełm, Poland, registered in the National Court Register (KRS) under number 0000863687, tax number (NIP) 5632442947 ("Cloud Connected", "we"), the maker of Road to Permit. They cover the app on iPhone, Android and the web, our website roadtopermit.com, its guides and, when it is on, its AI guide, the reviews learners write (section 20), and the purchase of Plus. Our privacy policy explains what we do with your data.

You accept these terms when you buy Plus on our website: the payment page asks you to tick a box before you can pay.

Who may use the app. The app is for people preparing for a driver's license knowledge test, including teens preparing for a learner's permit. It is not meant for children under 13. If you are under 18, or under the age of majority where you live, a parent or guardian should read these terms with you and agree before you buy Plus.

2. Not an official service

Road to Permit is an independent study app. It is not affiliated with or endorsed by the agency that runs driver's license tests in your state, such as the Florida Department of Highway Safety and Motor Vehicles (FLHSMV), or by any other government agency.

We can't book, move or cancel exams, issue permits or licenses, or tell you whether you are eligible for one. Our guides and the office finder link to official pages, and the official pages decide.

3. Practice, not a guarantee

The app helps you prepare for the driver's license knowledge exam. It does not guarantee that you will pass.

Your readiness, your chance of passing and your study plan are estimates based on your answers in the app. The real exam has its own questions, and its result depends on you and on the testing agency.

We write our own questions from the law and the official handbooks and check them carefully, but mistakes can happen, including in translations. The practice questions are in English or, in some states that also give their knowledge exam in your language, in our own translation, which is not the official translated test. Translations are there to help you understand the questions; your state decides in which languages its exam is given. If you find a mistake, tell us at contact@cloudconnected.pl.

4. The handbook is the official source

The official sources for the rules are your state's law and its driver handbook, which the app cites. For Florida, the handbook is FLHSMV's Official Florida Driver License Handbook; the app shows which edition it cites.

If the app and the handbook or the law disagree, the handbook and the law apply. Rules and exam procedures change, so check the official website before your exam.

Our website's state pages show a "Last updated" date: the day their content last changed. Fees, forms and procedures can change after that date, so check the official page linked there before you act.

5. The AI instructor

The AI instructor is free for every learner, with or without Plus and whether or not you have signed in: in the web game at roadtopermit.com/play/ and, from version 1.3, in the iPhone and Android apps (versions 1.1 and 1.2 of the apps offer it with Plus only). Without Plus it discusses the free part of your state's course; with Plus, the whole course. It is an AI: an AI model writes its answers, and the app marks it as AI. Its answers can be wrong, incomplete or out of date. Check anything important in the handbook.

Before your first message, the app asks for your permission to send your messages to our AI provider; the privacy policy explains what is sent and what we keep.

The instructor answers questions about traffic rules, road signs, the exam and the app. It gives no legal, immigration or other professional advice, and it does not help with documents or residency questions; for those it points you to the official source. Don't rely on it for decisions with legal or financial consequences.

There is a daily limit on messages. The instructor may be unavailable at times, for example when our daily spending limit is reached, or, for learners without Plus, the part of it we set aside for them; it is back the next day.

6. Your account

You can use the app without signing in. When you move on from the app's first screen, which tells you this, the app creates an account for you, with no name or e-mail address, and keeps a copy of your progress in it. That copy does not work as a backup until you sign in, with Google or an e-mail code on our website, with Google in the Android app or with Apple on iPhone, and from version 1.1 of the apps also with an e-mail code in both: only then does it reach a new phone or your other devices, so sign in before you change phones.

Keep your device and the account you sign in with secure: anyone who can open the app on your device can see your progress.

At any time you can download your data (Settings → Account → Download my data) and delete your account and your data (Settings → Account → Delete account and data). If an account that never signed in shows no new activity for 180 days and has no purchase, we delete it automatically; the progress on your device stays and is saved again when the app next connects.

7. Plus: what you buy

7.1 What Plus includes

Plus is one purchase. It is not a subscription: it does not renew, and you are not charged again.

Plus opens, for every US state and the District of Columbia that the app offers, including states we add later:

• the full course of each state, beyond its free part;
• the practice exams in the real exam's format, with your chance of passing;
• the bonus road trips.

Without Plus you keep the free part of every state, as the app marks it. Plus covers the United States only.

The AI instructor is free for every learner (section 5); with Plus it can also discuss the questions of the full course. If you bought Plus before this version of these terms, Plus still holds everything it held then: the AI instructor discusses your whole course, within its daily limit.

7.2 Who sells Plus, and how you pay

On our website we sell Plus to you ourselves. Stripe, our payment provider, runs the payment page and takes the payment: you give your card details to Stripe, not to us. The payment page shows the price in US dollars, with any tax, before you pay; today Plus costs USD 9.99. Stripe e-mails you a receipt.

In the Android app you buy Plus in Google Play, at the price Google Play shows you and under its terms; Google takes the payment. In the iPhone app you buy Plus in the App Store, at the price the App Store shows you and under Apple's terms; Apple takes the payment.

7.3 Where Plus works

Plus belongs to the account that bought it, not to one device or one store, and works wherever you sign in to that account. You sign in before you buy, so that Plus is kept with your account: on our website with Google or a code we e-mail to you, in the Android app with Google, and in the iPhone app with Apple; from version 1.1, both apps also take the code we e-mail to you. Sign-ins that give us the same verified e-mail address reach the same account, so Plus works on another platform when you sign in there with the same Google account or the same e-mail address. Plus bought in the iPhone app after Sign in with Apple reaches the web and the Android app only if your Apple sign-in shares your e-mail address with us instead of Apple's private relay address. "Restore purchases" in the app brings back what you bought with the same store account, for the same Road to Permit account.

7.4 How long Plus lasts

Plus has no end date: you keep it for as long as we offer Road to Permit. It is not "lifetime access". If we stop offering the app, or remove a feature that Plus includes, section 10 says what we do.

7.5 Plus starts at once, and the right of withdrawal

Plus starts as soon as you have paid. On our website's payment page you ask for that, and confirm that you know what it means for a right of withdrawal, by ticking a box; you can't pay without it.

If you are a consumer in the European Union or the United Kingdom, the law usually gives you 14 days to withdraw from a purchase made at a distance, without giving a reason. For digital content such as Plus, that right ends once Plus has started at your express request and you have acknowledged that you lose it, which the box on the payment page records. If you still have a right of withdrawal, for example because Plus never started, tell us within 14 days of your purchase by writing to contact@cloudconnected.pl in any clear words; you may use the model withdrawal form in section 19. We refund you within 14 days of your message, with the same payment method and at no cost to you.

For a purchase in Google Play or the App Store, the store's rules apply. Buying through a store does not by itself take away a right that the law gives you.

7.6 Refunds

If you bought Plus on our website and it does not work as described, or you paid for it twice by mistake, write to us at contact@cloudconnected.pl within 30 days of your purchase, with the e-mail address you gave on the payment page or your receipt's number, and we refund you in full through Stripe. We answer within 7 days and refund to the card or account you paid with; when the money reaches you depends on your bank. We may refund in other cases too.

For a purchase in Google Play, ask Google Play for a refund under its rules; you can also write to us. For a purchase in the App Store, ask Apple: we cannot refund App Store purchases ourselves.

A refund of your purchase ends Plus on every device where you use it; your progress stays. Refunding a second, mistaken payment leaves Plus as it is. If Google Play or the App Store refunds or cancels your purchase, we may end Plus as well.

Nothing in this section limits the rights the law gives you as a consumer, for example to a remedy when paid content or a paid service does not work as described.

7.7 If you dispute a payment

If you ask your bank or card issuer to reverse a payment for Plus instead of asking us, Plus is paused while the money is held back, and ends if the payment is reversed. It comes back if the dispute ends in our favour. Please write to us first: it is usually quicker.

8. Acceptable use

Use the app for your own study. Don't:

• copy, scrape, publish or sell our questions, explanations, pictures or other content, or use them to build or train another product, including an AI model;
• access the app or our servers by automated means, or try to get around its limits, its paid features or its security;
• try to make the AI instructor or the website's AI guide break their rules, or use them for anything other than studying and finding your way to the official sources;
• type other people's personal information, or your own sensitive information, into the chat or the guide (the privacy policy explains why);
• create accounts, visits or activity to move a driving school up or down a ranking;
• write a review that breaks the rules of section 20;
• reverse engineer the app, except where the law allows it;
• use the app in a way that breaks the law or harms others.

9. Our content

We own the rights in our own original work in the app, as far as the law gives them: the wording of our questions, answers, explanations and guides, the selection and arrangement of our question bank, the place illustrations and trivia, and the app's software and design. We claim no rights in facts, traffic rules, laws or public-domain material, or in other people's works: the handbooks and official pages belong to their publishers.

Road-sign pictures are our own drawings of designs from the federal Manual on Uniform Traffic Control Devices (MUTCD) and, for a few that are not road signs, such as the slow-moving-vehicle emblem and hand signals, of the designs the law or an industry standard describes. Some designs are not free for anyone to use, such as the Interstate route marker: we show them only to teach what the sign means, and their owners keep their rights.

We give you a personal, non-transferable licence to use the app for your own study while you follow these terms. We can end it as section 11 describes.

10. Changes to the app

We may change the app: to follow a new handbook or law, to fix errors, to keep it secure, or to improve it. Changes and updates cost you nothing.

We keep the app and Plus working as described, and provide the updates, security updates included, that this needs, for as long as we offer Road to Permit.

If a change would remove a feature that Plus includes, or make Plus clearly worse for you, we will tell you in the app and, where we have your e-mail address, by e-mail, at least 30 days before it applies and say what changes and when. You may then end the contract, free of charge, within 30 days of our notice or of the change, whichever is later, and, if you bought Plus in the 12 months before the change, get a full refund.

If we stop offering the app, we will tell you in the app and, where we have your e-mail address, by e-mail, at least 30 days before. Until then you can download your data (section 6). If you bought Plus in the 12 months before that, we refund it in full on request.

11. Ending your use

You can stop using the app and delete your account at any time. Deleting your account ends Plus: our record of your purchase is deleted with the account, and a purchase stays tied to the account it was made for, so it cannot be moved to a new one. A refund then follows only from section 7.5, 7.6 or 10.

We may suspend or end your access if you seriously or repeatedly break these terms (section 8), or if the law requires it. Where we can, we'll tell you why first, and you can tell us your side. If we end your access because you seriously broke these terms, Plus ends with it and is not refunded, unless the law says otherwise. If we end it for any other reason, we refund what you paid for Plus in the 12 months before.

12. Liability

We work to keep the content correct and the app available, but we can't promise that it is free of errors or always available.

As far as the law allows, we are not responsible for:

• the result of your exam, or fees, travel or appointments connected with it;
• decisions you make based on the app's content, the AI instructor's answers, the website's AI guide's answers or other learners' reviews;
• what a driving school listed by us does (section 16);
• losses caused by events outside our reasonable control.

Otherwise, and as far as the law allows, our total liability to you for all claims about the app and Plus is limited to the greater of what you paid for Plus and USD 50.

Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud, for harm we cause on purpose or through gross negligence, or any other liability that the law does not allow us to limit or exclude. Nothing in them affects your rights as a consumer under the law of the country where you live, including your rights when digital content or a digital service does not work as the contract says.

13. Changes to these terms

When we change these terms, we update the version date at the top. If a change matters to you, we tell you in the app and, where we have your e-mail address, by e-mail, at least 30 days before it applies, and ask you to accept the new version. A change the law requires, or one that only corrects a mistake or describes a new feature, may apply sooner. If you don't accept a change that matters, you may stop using the app and delete your account; if you bought Plus in the 12 months before the change, we refund it on request.

14. Law, disputes and language

These terms are governed by the law of Poland, without its rules on conflicts of laws. Disputes go to the courts of Poland that have jurisdiction over our registered office.

If you are a consumer, you keep the protection of the mandatory law of the country, or US state, where you live, and you can bring a claim in its courts. If you are a consumer in the European Union or the United Kingdom, we can bring a claim against you only in the courts where you live. If you live in the United States, you may also bring your claim in the small-claims court where you live.

Before you go to court, please write to us at contact@cloudconnected.pl and tell us what went wrong: we answer within 14 days and try to settle it within 30 days. We do not use arbitration, and we ask no one to give up a class action.

These terms are written in English. We may give you translations to help you read them. If a translation and the English text differ, the English text applies, but only as far as the law of the country where you live allows: a translation never takes away a right that law gives you.

15. App stores

If you downloaded the app from the App Store or Google Play, their terms apply as well.

16. Driving schools listed by Road to Permit

We are preparing a partner programme for driving schools. It is not open yet, and no school is listed. Once it opens, our website and the web game may list driving schools that take part, with a link to each school's website, ranked as the listing explains.

A listing is not an endorsement, a recommendation or a quality rating, by us or by any government agency, and it does not say that one school is better, safer or more qualified than another. We list a school only after we have recorded a check of its driving-school licence and its acceptance of a partner agreement that our lawyer has approved; we do not check the quality of its teaching, its vehicles, its prices or its services. No place in a listing is paid for; if one ever were, we would label it "Sponsored".

If you take lessons from a listed school, your agreement is with the school, under its own terms, and its lessons, prices, refunds and conduct are its responsibility. As far as the law allows, we are not responsible for them. If a listing is wrong or misleading, tell us at contact@cloudconnected.pl.

17. The website's AI guide

Our website may offer a free AI guide that answers questions about permits and licenses from our own pages. It is off unless we switch it on, and it is not the app's AI instructor (section 5).

When it is on, its answers are written by an AI and can be wrong, incomplete or out of date. They are not legal advice, immigration advice or any other professional advice, and they do not come from a government agency. An answer about a visa, immigration status or lawful presence repeats what the official agency publishes and ends with a note that it is not legal advice: confirm it with the agency or an immigration attorney before you act. Check anything important on the state agency's official pages before you act on it, and don't rely on the guide for decisions with legal or financial consequences. Don't type personal information into it; the privacy policy explains what is sent and to whom. There is a limit on questions, and the guide may be unavailable at times. Section 8 applies to it.

18. Contact

Cloud Connected sp. z o.o., pl. Doktora Edwarda Łuczkowskiego 9, 22-100 Chełm, Poland. E-mail: contact@cloudconnected.pl.

19. Model withdrawal form

If you are a consumer in the European Union or the United Kingdom and still have a right of withdrawal (section 7.5), you may copy, fill in and send this form, or write to us in any other clear words. Delete what does not apply.

To Cloud Connected sp. z o.o., pl. Doktora Edwarda Łuczkowskiego 9, 22-100 Chełm, Poland, e-mail contact@cloudconnected.pl:

I/We hereby give notice that I/We withdraw from (cancel) my/our contract for the supply of the following digital content: Road to Permit Plus.

• Ordered on / received on:
• Name of consumer(s):
• Address of consumer(s):
• Signature of consumer(s) (only if this form is sent on paper):
• Date:

20. Reviews

You write us a review in the web game on our website, roadtopermit.com/play/, once you have signed in there with Google or with an e-mail code: a rating from 1 to 5 stars, a comment of up to 500 characters, and a name you type to sign it, or no name. You can have one review at a time, and you can see it and withdraw it at any time in the web game's Settings → Account. The web game does not offer Sign in with Apple yet, so an account you opened with Apple on iPhone can write one only by signing in to the web game with an e-mail code at the same e-mail address (section 7.3). The iPhone and Android apps ask you instead to rate Road to Permit in the App Store or on Google Play: that rating, and any review you write there, is published by Apple or Google under their own terms, not under this section, and we may answer it there.

Your own experience. Write about your own experience of Road to Permit, in your own words. Don't write a review if you work for Cloud Connected or for a driving school in our partner programme, if you write it for someone else, or if anyone paid you or gave you something for it. Road to Permit does not accept a review from an account of our team or from an account in a partner school's portal, and does not publish one whose account joins our team or a partner school's portal after writing it. We never pay for reviews and never give Plus, a discount or anything else for one, good or bad, and getting Plus free never depends on writing one. If your account ever got Plus without paying, with a promotion code or from our team, our website says "Got Road to Permit Plus free" next to your review, as US rules on endorsements ask, even if that Plus has ended.

What we publish. A person on our team reads every review before it is published. We publish it as you wrote it, or not at all: we never change its words or shorten it (invisible control and text-direction characters are left out when you send it, and the website only tidies extra blank lines and spaces). We don't publish a review, and may take a published one down later, if:

• its comment, or the name it is signed with, holds personal information about you or anyone else, such as a full name (first and last), another person's name, an address, a phone number, an e-mail address, a document number, immigration status or health details;
• it, or the name it is signed with, is abusive, hateful, harassing, threatening, obscene or sexually explicit;
• it is not about Road to Permit;
• it advertises something, holds a link, or repeats a review already sent;
• it is not the writer's own experience, or comes from someone who may not write one (above);
• it breaks the law, someone else's rights or these terms in another way.

These rules are the same whatever the rating: we never hold a review back for its stars. When we don't publish your review, or take it down, the web game's Settings → Account tells you which rule applied. You can then withdraw it and write a new one, or write to us at contact@cloudconnected.pl if you think we got it wrong.

On our website. Our home page shows the six most recently approved reviews, newest first, never chosen or ordered by their rating, and with no average. An older approved review stays approved, and shows again only if newer ones leave the site. They are learners' own opinions, not ours, and not advice: another learner's result says nothing certain about your own exam (section 3).

Reporting a review. If you think a published review breaks these rules or the law, write to contact@cloudconnected.pl and say which review. We look at every report, take down a review that breaks them, and tell you what we did.

Your rights in your review. You keep them. By sending a review, you let us show it, unchanged, on roadtopermit.com in any of its languages, free of charge and worldwide, for as long as it is published. This licence is not exclusive, and it ends when you withdraw the review or we take it down. We won't use your review anywhere else, such as in an advertisement or an app store listing, without asking you first. Nothing in these terms limits what you may say about Road to Permit anywhere else.